Posts Tagged ‘repair’

 

Outsourcing vs. Offshoring for After Market Services

U.S.companies that have historically turned to outsourcing their products and services overseas as a way to cut costs and increase profits may soon see a reversal of this trend.

According to their Bureaus of Labor Statistics, wages inChinaandIndia(the top two countriesU.S.manufacturers have utilized for outsourcing) have risen significantly in the last decade, withChina’s increase in wages at a whopping 19% andIndia’s a few percentage points higher than that. Meanwhile, in theU.S., the rate of job growth has remained at a steady 3%. It won’t be long before what once was a significant gap in payroll expenditure will be leveling out.

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Why Returns Management Companies can be our Environmental Stewards

Due to the human need for status and entertainment, modern culture has been careless in its adaptation of energy-intense and resource-depleting technology. We look at the advantages of new technology without a thought to what happens to the old products that are left behind in wake of the “upgrade.”

According to the Environmental Protection Agency (EPA), e-waste is not going to be eliminated anytime soon. We have as many as 99 million analog TVs that are left to be disposed. Also, the EPA reports that nearly three out of four computers sold in theU.S. are stockpiled in garages and closets, or thrown away into landfills or incinerators.

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Join Us at Consumer Returns 2011

Join Us at Consumer Returns 2011
Sept. 19 – Sept. 21
Omni Mandalay, Las Colinas, TX

We’re excited, once again, to attend this year’s Consumer Returns conference. The PSSI executive team will be there Sept. 19 – Sept. 21 sharing insights, ideas and solutions with customers, retailers and partners.

This event really focuses on the things we do best – improving profitability through returns management, repair and refurbishment, enhanced supply chain communications, outsourcing and green initiatives.

We’re  looking forward to connecting with other organizations focused on returns and invite all to tour our returns and repair facility located just minutes for the convention site.  We’re right around the corner!

If you are interested in checking out our facilities, we’ll provide all the coordination and logistics to share our operations with you and your team.

Please contact our VP of Sales and Marketing Cynthia Smith (csmith@prodcutsupportservices.com,  972-462-3970 X236) to coordinate.

Hope to see you there!

 

Asset Recovery and Its Impact on Carbon Footprint

Environmentally, manufacturers, retailers and service providers who turn to return recovery programs and aftermarket services relieve the demand on our landfill space as well as cut down on toxic emissions. These programs also make a significant reduction in the need to mine our almost depleted mineral supplies.

We must become waste conscious by reducing our disposables through repairing, reusing and recycling materials. The biggest way businesses can help to reduce their carbon footprint on the environment by protecting is to consider an alternative to dumping items that are perceived to have outlived their usefulness.

Over the course of a decade, in the U.S. alone, 500 trillion pounds of resources will have been transformed into nonproductive waste, which leads to the emissions of methane and carbon dioxide into the air, and the leaching of hazardous materials into the soil and waterways. The most effective way to reduce waste is to not create it in the first place. Recycling is the answer.

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Green Supply Chain Strategy:

Add Electronics Repair and Refurbishment to Your Recycling Program


When products are returned, there are many creative ways for companies to maximize value of the returns while expanding their green initiatives. The simplest and most often implemented green supply chain strategy is recycling electronics and products when they have reached the end of their useful lives.Additional opportunities are often not as obvious, but can be very valuable with the assistance of an organization that specializes in returns management and electronics repair. For example:

  • The product no longer functions, however it still has substantial value in the harvesting of valuable, and at times, rare components.  These can be used in the refurbishment of the products or can be sold for maximum value.
  • The product is still fully functional and thus can be repackaged and sold as refurbished goods in a secondary market, thus adding additional revenue to the owners.
  • The product is no longer functional; however it can still be repaired/remanufactured and reused and/or sold in a secondary market, again at a profit to the owners.

Bottom line: Efficient strategies to refurbish, reuse and resell products and raw materials save money and increase profits while still benefiting our environment.

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