PSSI Expands its Relationship with Pantech

PSSI Expands its Relationship with Pantech in North America with the Retail Sale of Consumer Driven Products and Accessories

Pantech will now entrust PSSI with the full retail sale of Pantech accessories to include batteries, covers and chargers for Pantech’s GSM cell phones


Coppell, Texas (Oct. 4, 2011) – Product Support Services, Inc. (PSSI), is proud to announce that Pantech Wireless Inc, the American subsidary of South Korea based Pantech Co. Ltd., has now authorized PSSI to commence the sale of Pantech parts and accessories to the North American consumer.

Starting on Oct. 4, 2011, PSSI will be accepting orders for batteries, battery covers and chargers among other consumer items.  By simply calling the toll free number 855-PANTECK (855-726-8325), customers will now enjoy a one-stop shopping experience for all their Pantech phone accessories.  Live operators will be available to take retail orders Monday-Friday, 8 a.m. to 5 p.m., and during non-business hours, customers will be able to leave a detailed voice message order for shipment the very next business day.

“Having observed the superior level of customer support, coupled with the high quality of work in the repair of our phones, it was just a natural progression to entrust PSSI with the retail sale of our parts and accessories, said Jennifer Scott, Pantech customer service manager.

According to PSSI President and COO Bill Biancaniello, PSSI is honored that Pantech has chosen the company to be the new fulfillment house of yet another important aspect of the Pantech footprint in the U.S.

“Earlier this year, Pantech picked PSSI as the sole authorized repair vendor, in addition to having handled a wide variety of customer fulfillment services,” said Biancaniello. “And now, Pantech has elected to go to the next step in having our company become a key distributor of Pantech accessories throughout North America.”

About Product Support Services, Inc.

Based in Coppell, Texas, Product Support Services, Inc. (PSSI) specializes in electronics repair, refurbishment and returns management to help manufacturers, technology users, service providers, retailers and logistics professionals reduce operating costs and eliminate high levels of waste by extending the useful life of electronic products. For more information about PSSI, visit


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